Delivery

We understand how exciting it is to welcome your new Shar-Pei puppy! Our team works closely with you to ensure your puppy’s comfort and safety during transport.

Dedicated Trusted Travel Professionals

We partner with our own trusted pet transport providers specializing in safe, comfortable travel. Depending on your location, you may choose:

Air Transport – climate-controlled, in-cabin travel with a flight nanny

Ground Transport – options include Solo Private, or Shared Transport.

Transporters prioritize the most direct route to minimize travel time and stress for your puppy.

Health Assurance

A licensed veterinarian examines every puppy to ensure they are healthy before a puppy leaves our home.

Safe & Comfortable Travel

Air Transport: Puppies travel in airline-approved crates with plush bedding, fresh water, and a familiar toy, accompanied by a dedicated flight nanny.

Ground Transport: Solo Private or Shared Transport options provide continuous care and supervision throughout the journey.

Tracking & Updates

For your peace of mind, transporters provide:

Live tracking via shared Life360 links Updates every 3–4 hours. Frequent photos and updates for ground transport, with continued responsive support available throughout the trip

Delivery & Handover

Upon arrival:

Ground transporters provide arrival time updates at the 1-hour mark and immediately before delivery. Payment for your puppy is tendered to the transporter in form of a cashiers check made payable to Zealous Blue LLC. Transport fees is between you and the transporter. Puppies are delivered with a gift bag and complete puppy folder, including all documents and care instructions.

Airport & Meeting Options

Flying to Us: We offer airport meeting services at Norfolk International Airport (ORF), Virginia, for you and your puppy as needed. This service includes a $100 fee to cover our time, transportation, and parking.

In-Person Meetings: Occasionally, we offer the option to meet families within a 6-hour driving radius of our home. This service is subject to a delivery fee and depends on multiple families participating. Meeting in person can often be more cost-effective than full transport.

Recommended Transporters

Brandi Howells- (435) 773-0684

https://www.facebook.com/howellspetxpress?mibextid=LQQJ4d

Transport and Flight Nanny Services

Our goal is to make each puppy’s transition home as smooth and stress-free as possible. Once a puppy is reserved, you are asked to secure a pickup or transport date within seventy-two (72) hours. If transport is being used, an estimated pickup date will be provided to you by the transporter within this same time frame. To allow flexibility, a 72-hour grace period is provided to arrange a pickup date or transport date. A delay will begin on the Seventh day after the puppy turns eight (8) weeks of age, or, if the puppy is already over eight (8) weeks One week after reservation. If a delay occurs, the Seller is happy to continue caring for the puppy for up to three (4) additional weeks, ensuring the puppy continues to receive proper care, attention, and routine needs. During this time, boarding fees are due at the start of each week or daily and may be paid via Cash App, Zelle, or Cashier’s Check payable to Zealous Blue LLC. Electronic payments (Cash App or Zelle) include a $25 processing fee. Boarding fees are non-refundable, as they help offset the cost of ongoing care, food, supplies and our time for your puppy. If the puppy is not picked up or transported by the end of the four-week holding period, all deposits and payments made toward the puppy, including boarding fees, will be forfeited. At that point, the Seller may make alternative placement arrangements for the puppy, with the puppy’s health, safety, and overall wellbeing always remaining the top priority.

Questions & Answers

Q: Why do I need to set a pickup or transport date within 72 hours?

A: This helps us plan properly for each puppy and ensures they transition to their new home smoothly and on time.

Q: What if I’m still arranging transport?

A: That’s totally okay — we just ask that you provide an estimated pickup date within the 72-hour window so we know what to expect.

Q: What is considered a delay?

A: A delay starts when a puppy is ready to go home and pickup or transport hasn’t been completed by the agreed timeframe.

Q: Will my puppy still be cared for if there’s a delay?

A: Absolutely. We’re happy to continue caring for your puppy for up to three additional weeks, making sure they receive proper attention, food, and care.

Q: Why are there boarding fees?

A: Boarding fees help cover the extra costs of ongoing care, supplies, and time dedicated to your puppy during the extended stay.

Q: What happens if I can’t pick up my puppy within the extra three weeks?

A: At that point, we may make alternative placement arrangements so the puppy can move forward into a permanent home. This decision is always made with the puppy’s best interest in mind.

Q: What’s your top priority through all of this?

A: The puppy — always. Their health, safety, and wellbeing come first in every situation.